The customer services made of the IIFL are commendable. IIFL have a faithful customer support helpline to have home loans. You could potentially name the brand new IIFL support service count home loan to own questions connected with home loans and commence issues getting home loans. In this article, you will learn the many way of calling customer care to own an IIFL financial.

IIFL Mortgage Customer service Number

IIFL Construction Fund Minimal are a part out of IIFL Loans Minimal which is one of the main home loan providers in the industry. If you plan so you’re able to take advantage of home financing regarding IIFL, you can be sure regarding continuous assistance from IIFL Home loan Customer care right from obtaining your house mortgage in order to resolving people problems with respect to your house financing.

IIFL Home loan Customer support

• Telephone call the fresh new toll-totally free IIFL Mortgage Support service Number 1860-267-3000, 7039-050-000 anywhere between 9.30 in the morning and you will six.00 pm out of Friday to help you Friday and you may ranging from nine.29 are to help you 4.00 pm into the Saturdays. The fresh numbers commonly working to the Vacations and you will Personal Holidays.
• You could produce to IIFL Home loan Customer care at the to possess suggestions or any questions off mortgage brokers as well as to join up an issue.
• You could demand a good callback by providing their mobile matter, email ID, and specifics of new inquire.
• You can purchase touching the corporate Place of work of IIFL Houses Finance at the

• 1860-267-3000
• 7039-050-000

The aforementioned quantity try cost-100 % free but are operational only between nine.30 was in order to 6.00 pm of Saturday to help you Tuesday and between 9.29 are in order to cuatro.00 pm into Saturdays. The number is not functional into the Weekends and you may Personal Holidays.

But there is a good chatbot option on the website out-of IIFL Construction Finance which the inquiries might be attended to day every day. You can have an alive chat to eliminate the requests.

Redressal off Issues & Grievance Program

IIFL keeps a basic procedure of registering and you will discretion off problems/grievances. Any one of the following the procedures might be adapted to join up a complaint away from lenders.

• Label the newest dedicated IIFL Support service Amount Mortgage 1860-267-3000, 7039-050-000 ranging from nine.30 are so you can 6.00 pm out-of Monday to Saturday and you may ranging from 9.31 was to help you cuatro.00 pm to your Saturdays. The fresh new amounts are not on Weekends and on Social Holidays.
• You could sign in the latest criticism on line on You’re offered which have a criticism source number that has is quoted in the event the the new complaint try escalated to better levels.
• You can lose your recommendations/problems regarding the suggestions/complaints box that’s available at all IIFL Property Financing branches. The container might possibly be launched from the periodical menstruation from the Vigilance Administrator, therefore the grievances might be forwarded toward Customer support team to possess redressal.

A sign-up is also maintained whatsoever IIFL Housing Funds branches for consumers to join up their problems. The register might possibly be analyzed from the Vigilance Administrator payday loans online West Virginia at the regular menstruation together with problems could well be forwarded with the Customer care Class for solution.

Redressal techniques additionally the time

Getting issues joined in the branches, a keen acknowledgement will be provided in this per week as well as the designation and title of your certified evaluating the fresh criticism. In case your grievance are entered from the dedicated helplines or the IIFL Home loan Customer support, a problem resource amount will be given, in addition to consumer could be advised towards improvements.

IIFL Construction Finance Minimal tend to opinion the situation and certainly will upload a final reply or ask for next go out with reasons. This is exactly done within this six months from the go out from acknowledgment of your own complaint. When your redressal given at this peak isn’t sufficient, the customer is informed in regards to the procedure of escalation from the situation to better levels.

The fresh matrix getting escalation of one’s problem if the solution provided within department peak is not high enough is given less than

Peak 1: In the event the an acknowledgement of the problem received isn’t provided contained in this 1 week or if perhaps brand new quality isn’t as expected, you might improve an internet demand otherwise submit the difficulty for the problems redressal manager Sugandha Kochar at the or send a beneficial created image so you can

Level dos: If you have zero response from the above channel within this 14 months or if the newest response is unsatisfying you might develop into nodal officials designated place-wise to redress grievances within its respective Email IDs.

You will need to estimate the criticism reference given. You can contact the nodal workplace team away from Saturday so you’re able to Saturday between 9.29 am to 6.00 pm by getting in touch with this new quantity

Top 3: In case the resolution provided with these channel is actually unsatisfying following you could potentially intensify the condition further to the next level from the composing to help you

Area Smart IIFL Mortgage Department Place of work Address

There are some branches away from IIFL Housing Loans all over the country. Listed below are branches in a few of one’s biggest metropolitan areas when you look at the the world.